Your Privacy Matters

At StelaMax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

Information We Collect

We may collect the following information when you interact with our website:

• Name
• Email address
• Phone number
• Billing & shipping address
• Payment details
• Order history
• Device and browser information
• Website usage data

How We Use Your Information

Your information helps us provide a better experience and improve our services.

We use your data to:

• Process and deliver orders
• Provide customer support
• Improve website performance
• Send order updates and confirmations
• Respond to inquiries
• Prevent fraud and secure transactions
• Share promotions or product updates (optional)

Payment Security

All payments are processed through secure and encrypted payment gateways. We do not store your complete card or banking details on our servers.

Your transactions are protected using industry-standard security technologies.

Cookies & Tracking

Our website uses cookies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and performance
• Enhance shopping experience

You can disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party services such as:

• Payment gateways
• Shipping providers
• Analytics tools
• Marketing platforms

Data Protection

We implement security measures to protect your personal information against unauthorized access, misuse, or disclosure.

Your data is stored securely and accessed only by authorized personnel.

Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion of your information
• Opt out of marketing communications

To make a request, please contact our support team.

Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

📧 support@stelamax.com
📍 410/118 Bauddhaloka Mawatha,
Colombo 00700,
Sri Lanka.

Last Updated

May 2026